Chris Peterson

Background

About Chris Peterson

With over 27 years of work experience in the IT industry, I am a passionate and skilled TAM Director at Meriplex, a leading provider of managed services and SD-WAN solutions. My core competencies include network engineering, disaster recovery, technical support, and customer onboarding. My mission is to deliver high-quality, reliable, and innovative IT solutions that help our clients achieve their business goals and optimize their performance. I value collaboration, communication, and continuous learning, and I bring diverse perspectives and experiences to the team, as I speak Chinese and Korean fluently.In my current role as the TAM Director, Central Division at Meriplex, I manage and support multiple clients in a managed services environment, ensuring their satisfaction and retention. I also assist with audits and exams, disaster recovery planning and support, technical interviews, onsite assessments, and quarterly board reviews. I have successfully scoped, deployed, managed, and supported various technologies, such as Meraki SD-WAN, Active Directory, Veeam, Nimble Storage, Exchange, Office365, HP Servers, and HP SAN. I have also led new location design, deployment, management, and consulting projects. Some of the skills that I use daily in my role are Microsoft Virtual Server, Windows Server, and technical support. I am also certified as a Microsoft Certified Systems Engineer and a Microsoft Certified Systems Administrator.