Verified recordFinancial Services

Chris Rigney

Director, Staffing, Demand & Employee Performance Analytics at Charles Schwab

Based in Dallas-Fort Worth, United States

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Seniority

Other

Department

Other

Location

Dallas-Fort Worth

Industry

Financial Services

Company size

35K

Contact information

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Email

1 credit

c•••••••@aboutschwab.com

Phone

5 credits

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Background

About Chris Rigney

Problem-solving leader of global teams that exceed financial expectations by making successful strategic decisions based on smart operational analytics. Accomplished veteran in the business areas of customer experience, service delivery, sales, planning and operations. My career has included roles as analyst, manager, director, internal consultant, external consultant, business owner, account manager and strategist. I’ve also been privileged to work for large corporations like Charles Schwab, TD Ameritrade, Sabre Travel Network and Northrop Grumman as well as entrepreneurial organizations like Travelocity and Sabre Hospitality Solutions. As a result, I'm able to leverage best practices to create better/faster/stronger operations while enhancing the engagement and performance of my customers and colleagues.Highlights- Successful transformative business leader with proven history of results - Effective leader of global, cross-functional and cross-organizational teams - Dynamic account manager with primary focus on airline, hospitality and outsource partners - Robust and detail-oriented strategy and budget planner - Proven ability to successfully manage multiple projects simultaneously - Value-driven business performance and system data analysis proficiency - Skilled at building and maintaining strong relationships with all levels of an organization - Thrive in fast paced, challenging and constantly changing environments - International traveler with passport ready to journey to all parts of the worldCore Competencies: Financial services, wealth management, travel, airlines, hospitality, B2B, B2C, business development, sales, customer service, global call center management, client relationship management, consulting, process re-engineering, business process outsourcing, strategic planning, operations planning, international P&L management, analytics, lean, agile, team building, executive presence and collaboration

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