Chris Roberts

Background

About Chris Roberts

High achieving IT Transformation Executive My credible history of success is directly related to developing IT products and achieving organizational objectives across diverse corporate sectors. I have remarkable efficiency in delivering superior, personalized client service, cultivating strong business relationships, making real-time decisions, and resolving complex technical issues quickly. Employers recognize me for developing and leading multi-dimensional teams to increase operational efficiency. I am an expert at identifying process and system improvement opportunities by monitoring existing metrics, analyzing data, and visiting work locations. I possess excellent interpersonal, planning, multitasking, problem-solving, time management, written/verbal, and leadership skills. Engaging and collaborative, I am a trusted partner to C-level leadership, relied upon to identify and capitalize on opportunities for major savings and process improvements. Throughout my career, I have developed solid leadership skills and achieved out of box results: Reduced operations cost by creating talented teams, installing tool sets, identifying process improvements. Develop change management internally and within client organizations for consumption of changes to ensure success of business cases/improve customer and employee satisfaction. Implemented resource management tools and process improvements. Proficient in managing global teams and implementing a balance between on/near/off shore resources for the best cost and customer experience. Led a team of functional and development resources to implement Full-suite HRBPO, including recruiting, benefits and compensation, HR Admin, and Payroll. If you find my profile exciting or interested in learning more about my skillset and experience, please contact me on LinkedIn via mail or messaging.