Chris Rosenbaum
Lead Specialist - Client Services Management at Verizon Business
Based in Dallas-Fort Worth, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Dallas-Fort Worth
Industry
IT Services and IT Consulting
Company size
16K
Contact information
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c•••••••@bitly.com
Phone
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Background
About Chris Rosenbaum
Chris Rosenbaum Cell: 214 808 6706 LinkedIn: Results oriented Project Manager and Service Manager with 27+ years experience in Telecommunications Industry. Extensive experience spanning all lifecycle methodologies in product development and delivery. I can bring value to your organization with my proven abilities to lead cross-functional teams through use of collaboration and achieve results by meeting deliverables on time within budget.* Experienced in interfacing with internal and external customers towards effective management of a project or customer expectations * Ability to focus and deliver pro-actively in a dynamic, multi-tasking, fast-paced environment * Ability to work effectively in diverse groups * Demonstrated ability to influence and collaborate across organizational boundaries * Develop documentation to be reported to all levels of management and customers * Proven track record of leadership of project accomplishments including successful projects * Solid new product development lifecycle methodology experience in applying all phases from planning and documenting requirements to design, implementation, testing phases and product sustaining. Certifications:* ITIL Foundations *ITIL Service Offerings and Agreements * ITIL Release, Control and Validation *ITIL Planning, Protection and Optimization * Value Team Facilitator in Agile Strength Finders 2.0 Top 5:* Responsibility * Developer * Individualization * Activator * Futuristic Cell: 214 808 6706 chris_rosenbaum@yahoo.com
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