Chris Stephens

Background

About Chris Stephens

I bring over 13 years of combined end-user Support and System administrative experience in excelling in both technical and interpersonal skills. My expertise includes- Certified in Desktop Central Agent for End Point Windows computers- Certified SharePoint Admin for IDT for the past 2 years- Jamf Certified for Mac End Point Management - Jamf Protect Certified for CIS Benchmark Security Compliance - Proficiency in Google Cloud Suite Microsoft O365 Suite and Mac endpoint management using Jamf Pro - CompTIA A+ Certified Technician - Skilled in managing Apple Hardware and the ABM Apple Business Manager platform - Expertise in Windows Laptop Endpoint management with DesktopCentral - Extensive experience with Microsoft 365 cloud administration and Active Directory backend - Competence in O365 software and Box cloud administration - Knowledge in Illumina sequencer local network connectivity - Proficient in email management, and the Atlassian Confluence/Jira ticketing system - Experience with VOIP phone systems - Advanced design skills using the Adobe Suite - Intermediate skills in Bash scripting and Mac terminal scripting My responsibilities have included installing and configuring a variety of computer systems, diagnosing and resolving hardware and software issues, documenting solutions for future reference, maintaining system security and updates, and providing technical assistance to colleagues and customers.