Chris Swallow

Background

About Chris Swallow

A senior consultant with head-count management experience, consistently rated as a top performer; comfortable working in matrix organisations, with significant experience in Pre-Sales, Technical Account Management and Post-Sales Project Management and Delivery roles. Derives particular satisfaction in problem-solving for customers; target-focussed & deadline-adherent with an eye for detail, whilst able to envisage wider values and benefits achieved through a consultative approach to Business Process Consulting and Analysis. Strong domain expertise around Service, Reliability and Quality techniques in multiple industries, having spent nearly 10 years working with customers on Business Process Improvement around areas such as Customer Relationships (Support, Warranty and Failure Management), Maintenance Planning, Change Management and Logistics Support. Additional Speciailties-Global Quality Planning and Management -Reliability, Availability, Maintainability, Safety (RAMS)-Computer Aided Design/ Manufacturing (CAD/ CAM)-Finite Element Analysis (FEA)-Technical Pre-Sales -Post-Sales Support and Project Management-Training/ Technical Authoring -Product Management and Technical Support