Chris Upsher
Global Customer Support Department Trainer at Bloomberg
Based in Beckenham, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Beckenham
Industry
Financial Services
Company size
27K
Contact information
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c•••••••@bloomberg.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Chris Upsher
I'm Chris Upsher and thank you for viewing my profile. Business success, cultural awareness and customer satisfaction. Three things I believe in and deliver. My path to becoming internationally and culturally aware started in University. Studying and working abroad during university opened my eyes to the outside world and the bigger picture. I am an internationally aware, linguistically gifted enthusiastic individual thanks to that experience and after having worked in Japan for ten years I am more so. I came to Japan to invest time to learn Japanese and Japanese culture with a view to using them in the future. During my time in my last position as an English Instructor I was voted the most popular by the whole student body, which testifies to my skill in the job and my excellent level of customer satisfaction. I garnered countless new customers for my company through high quality demonstrations and by liaising with customers one to one. I excel at customer service and can forge lasting relations with clients through genuine service and by treating customers as people and not another number. I was promoted to Area Leader and as such I trained up new instructors and developed existing ones to create an area of high competency. I enjoy training people to achieve their potential and improve. I value cooperation and drive in business and I am driven to ensure cultural understanding and cooperation having worked in 3 countries and interacted with people from a range of different countries. My time spent learning languages, living abroad and working was an investment for the future. That future is now. After joining Bloomberg and working in the technical support department as a representative for the past year and a half, I am now a department trainer as of September 2017.
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