Christie Chen

Background

About Christie Chen

20 years of experience in International Freight Forwarding Customer Service/Operations/Sales/Customs/Management • Strong time management skills with the ability to effectively multi-task, prioritize, schedule, and plan time to maximize efficiencies• Leadership and Team Management: Outstanding ability to work well individually and as part of a team,• Highly organized, punctual and detail-oriented• Customer Service and Relationship Building: Customer-focused problem solver with the ability to recognize and resolve issues and make effective recommendations.• Develop and implement logistics strategies to ensure efficient and cost-effective operations.• Monitor and analyze logistics performance metrics to identify areas of improvement.• Oversee the selection and management of third-party logistics providers.• Develop and maintain relationships with suppliers, and customers.• Develop and implement processes and procedures to ensure compliance with regulatory requirements.• Negotiate and manage contracts with suppliers and customers.• Develop and implement strategies to reduce logistics costs.• Identify and implement process improvements to increase efficiency and reduce costs.