Christine Ackerly

Background

About Christine Ackerly

I am an experienced Patient Access Accounts Manager with demonstrated history of working in the Healthcare Industry. I am a respected professional with many years experience in behavioral health environment with leadership focused on Financial Clearance Center/Insurance Verification, Patient Registration, Point of Service Collections, Revenue Cycle, Patient Experience and Customer Service. I am hands on with strong focus on detail, quality, training and development, team building and problem solving in fast paced, high pressure environment. I maintain excellent internal and external customer service and communication skills. I go above and beyond in maintaining collaborative relationships to ensure customer and employee satisfaction. Key Skills include: Staff training and development • Insurance verification • Point of Service Collection • Customer Service • Analysis • Problem Identification • Decision making• Administration • Attention to Detail • Research • Documentation • Effective Communication • Collaboration • Project Management • Microsoft Office Suite • Team Leadership • Quality/Accuracy