Christine Rushforth

Background

About Christine Rushforth

Experienced operational leader with a demonstrated history of working in the insurance industry in claims. Skilled in Property & Casualty and Travel/Medical Insurance with a specialty in automobile and personal injury claims. I am an accomplished business leader with proven technical and business expertise in Ontario Accident Benefits and the complex auto insurance system in Ontario. I am skilled in managing teams handling both personal and commercial insurance claims in property and auto claims. I drive performance and business initiatives to meet company goals balanced with a compliance mindset for internal and external regulatory requirements. A broad and progressive career spanning 32 years, 28 years in leadership in auto physical damage, accident benefits, property claims, audit, subrogation and special investigation claims nationally as well as Worldwide travel and healthcare. Competencies:Managing/Building Teams: I take charge, work collaboratively, instituting a vision and utilizing performance metrics that drive the organizations goals and objectives Formulating Strategy: To ensure proper reserving protocols, auditing and processes to meet regulatory requirements. Keeping all business stakeholders informed of any changes that may impact the financial bottom line and build strong operational capabilities.Continuous Improvement Catalyst: I look for improvement opportunities. I am not afraid to challenge the status quo to stimulate new ideas and initiate actions.Coaching and Building Teams: I work well with others to create, develop and build strategies and plans. I pride myself in being a strong people leader, training and developing my teams is important to me. I have achieved many successful engagement scores during my time as a leader. Business Acumen: I exceed expectations delivering on business objectives; I am able to dissect a business area, identify areas of weakness, make improvements and embed strong procedures to drive excellence. Partnering: A key foundational strength that leverages my strong communication skills and willingness to work with others of diverse backgrounds and knowledge.