Verified recordTechnology; Information and Internet

Christopher Ball

Sr Director of Customer Journey at Intellistack

Based in Fishers, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Fishers

Industry

Technology; Information and Internet

Company size

238

Contact information

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c•••••••@formstack.com

Phone

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Background

About Christopher Ball

Experienced Leader in Sales, Solutions Engineering, Customer Success, and Customer EnablementI bring over 19 years of experience across the telecommunications, telematics, and SaaS industries, with expertise in sales, technical onboarding, customer success, and enablement. My career has been focused on improving customer journeys from onboarding through retention.I have demonstrated strong leadership in managing cross-functional teams, developing training programs, and driving customer success initiatives. My skill set includes people management, project management, technical writing, and a deep understanding of solutions selling.Key areas of expertise include- Sales and Account Management- Solutions Engineering and Technical Onboarding- Customer Success and Enablement- Project and People Management- Salesforce and CRM Solutions- LMS- Technical Writing and Training Development- Customer Retention and Advocacy

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