Christopher Cavaleri

Background

About Christopher Cavaleri

Enthusiastic General Sales Manager with 18 years of dealership and sales experience I offer almost 2 decades of Sales Management experience and have successfully navigated through the many peaks and valleys of the industry during that time. I have made a career in management and business development by showing up with a "can do" attitude and have provided stellar results. I deliver a transparent approach with my staff and clients, always looking to make a friend and build an ongoing relationship. I look forward to pushing my team and myself to problem solve and close as many deals as possible. Skills and Strengths Contract negotiation | Sales Management | Team Management | Customer Relationship Building | Communication Skills | Organization | Strong Process Building and Implementation | General Sales Manager Nissan of Keene - Swanzey, NH Operated sales department in all aspects including building, motivating and maintaining sales team, setting goals monthly, quarterly and annually for department as a whole and for specific employees, managing team to provide superior customer satisfaction and top tier KPI customer surveys. Annually ranking in the top 5 of all Nissan dealers nationwide measuring customer retention and loyalty Grew sales department gross profit and volume year over year since 2018. Mentor sales people to grow within the dealership into management and met regularly to coach personal development on the sales floor. Implemented new organizational processes between departments and created a flowing, top notch delivery experience for our clients. Manage new and used inventory, approved final purchase and sale of all vehicles, to ensure maximum profit for each sale. Created a great work/life balance schedule retaining happy employees in an industry notorious for high turnover. Utilized the dealership’s book of business to cultivate relationships with previous clients and was able to convert many clients into repeat buyers. I was able to address their needs, increase the vehicle purchase price, and up-sell products and warranties during the sales close. Cultivated the customer relationships with an established follow-up system of phone calls and emails I created to maximize communication throughout the year.