Christopher Coleman

Background

About Christopher Coleman

I offer a vast array of experience in creating cultures driven by quality and efficiency across all aspects of people and operations, fueled by data-driven decision-making and precise tactical controls. I am a visionary and proactive turnaround manager, valued for transforming underperforming, low-morale sites by driving continuous improvement projects, revitalizing property and people management strategies, streamlining complex operations, and empowering cross-geography teams. I am highly successful in driving record-breaking growth through vendor relationships, contract negotiation, operational excellence, client experience, financial oversight, staff empowerment, succession planning, capital improvement projects, and hiring. I have been recognized for efficiency optimization, big-picture thinking, and data-driven decision-making. My background lies in driving maximum workforce productivity by fostering high-achieving cross-functional teams, creating professional development opportunities, and aligning people and resources. I am an adaptable individual, able to thrive in multiple cultures and environments while connecting with executive leaders and key stakeholders. NOTABLE CAREER HIGHLIGHTS: Expanded contract by 100% by leading team members and building professional working relationship with campus leadership. Opened campus' first five residence halls, all at 100% occupancy, from 2009-2013. Achieved 83% retention rate in 2011 across all facilities. Maintained 98% occupancy per annum by managing leasing efforts and strategies. Ranked first in companywide customer service survey in 2010 by residential students. Maintained low resident delinquency by implementing collections policy.In addition to my enthusiasm, I’d bring my proven background in fast-paced industry settings and my capacity for leadership and team-oriented success to the department. Please don’t hesitate to send me a message via LinkedIn messaging or email (delainecoleman@yahoo.com)