Verified recordIT Services and IT Consulting

Christopher de Leon

Service Desk Technician at Ascend Technologies

Based in Orlando, United States

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Seniority

Staff

Department

Information Technology

Location

Orlando

Industry

IT Services and IT Consulting

Company size

312

Contact information

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c•••••••@teamascend.com

Phone

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Background

About Christopher de Leon

Highly skilled IT Engineer with a track record of delivering exceptional technical support and implementing robust infrastructure solutions. Diagnoses and resolves hardware, software, and network issues with meticulous attention to detail. Manages and prioritizes support tickets, ensuring timely resolutions. Collaborates seamlessly with cross-functional teams to escalate and resolve complex technical challenges. Installs, configures, and optimizes software applications and operating systems. Orchestrates system imaging and deploys new computers and laptops. Provides seamless remote desktop support and conducts user training sessions. Maintains meticulous documentation and inventory records to ensure accurate tracking and efficient resource management. Seeks opportunities to leverage IT engineering expertise to drive organizational success

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