Christopher Gleeson

Background

About Christopher Gleeson

GM / Empire Today • Increase market profitability by managing the direct and indirect expense lines in the market P&L • Drive continuous improvement of key operational metrics in each of the markets functional areas by developing and implementing targeted actions specific to each department • Build brand equity and awareness in the market service area through the effective delivery of sales and installation services • Manage the performance, development, and expectations of your market team and provide appropriate feedback and coaching. • Implement and monitor ongoing compliance with all company-wide programs • Responsible for the market’s inventory accuracy. • Proactively and appropriately interacts with others to build relationships, positively influence others, and facilitate the sharing of ideas and information, including handling difficult situations • Work closely with the markets RD/RVP in all aspects of operational processes, support and staffing needs • Collaborate with National Support teams (Sales, Installation and Operations) in the execution of continual improvement efforts for all aspects of market performance with a keen focus on ensuring team is clear on desired outcomes and supported through communication and context • Forecast staffing needs for the full calendar year as part of the annual budgeting process, accounting for business changes year over year Branch Manager / Safe Haven Security- ADT • Continually build sales team through recruiting and hiring • Train, develop and motivate new area managers and reps • Maintain customer satisfaction • Monitor revenue growth • Recognize potential profitable markets and create lead lists • Coordinate schedules, appointments and availability • Hire and develop new sales representatives • Resolve Customer, representative and technician issues • Door to door sales • Utilize CRM system in sales process Business Owner & Operator / Gleeson LLC • Daily operations of commercial and residential account • Maintain customer base while growing annual gross sales • Monitor revenue growth and mitigates revenue losses • Manage budget and cost effectives within the business • Trainer & employee point of contact • Maintain equipment and resolve all production issues Community Involvement Volunteer and Dog Foster – Lucky Mutts Dog Rescue Personal Self Defense Instructor – Applied Tactical Training Academy Business Member – Metropolitan Builders Association Board Member – West Allis Wesleyan Church Club President – Waukesha Sunrise Rotary Club President- BNI Chapter