Christopher Grove

Background

About Christopher Grove

Experienced senior manager, project manager and delivery lead with a rich experience on international projects (Europe, China & Morocco). I have experience of managing multicultural project teams composed of both onshore and offshore/nearshore members, relish a challenge and enjoy working on international projects. British and bilingual, I have 18 years of professional experience in France specialised in information systems and a Master's degree from a French business school. Manager sénior, chef de projet et delivery lead expérimenté avec une expérience riche des projets internationaux (Europe, Chine, Maroc). Habitué à gérer des équipes projets multiculturelles avec des membres onshore et offshore / nearshore j'apprécie des défis et suis à l'aise travaillant sur des projets internationaux. Si vous souhaitez d'avantage d'informations en français, je vous invite à consulter mon profil français. Summary of my professional experience: I have a pragmatic and global vision of customer relationships thanks to my knowledge and experience of the following business processes- Lead and bid management - Quote To Cash - Fulfillment - RMA - Credit Management Functional manager and project manager experienced in international projects on these information systems- Microsoft Dynamics 365 - Microsoft Dynamics CRM (3.0, 4.0, 2011, 2013, 2015, 2016)- Oracle CRM On Demand- Fusion CRM- Microsoft Dynamics AX2009- PeopleSoft (modules: Order Management, Inventory, Billing, Accounts Receivable)- Wilogs (a French Transport Management System)- Teklogix scans - Proprietory software including a quotation & cost management tool and a product management system and product configurator. Using this experience gained in multicultural teams on international projects, I deliver solutions that solve my clients' business problems. Please feel free to contact me at this e-mail address: grove.christopher@gmail.com Specialisations : Management, Coaching of team members, Project management & PMO, CRM, Management of project teams, ERP, Rollout management (including Core Model deployments), Process mapping, Implementation of new business processes, Empowerment of others through knowledge transfer, Change management