Christopher Heitz
Customer Success Manager Saas Caas at Nielseniq
Based in New York, United States
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Seniority
Other
Department
Other
Location
New York
Industry
Information Services
Company size
29K
Contact information
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c•••••••@••••••.com
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Background
About Christopher Heitz
As a Customer Success Manager at SugarCRM, I have been helping organizations meet and exceed their goals for close to two years. I have a strong background in customer relationship management (CRM), customer experience, and customer and employee training, which enables me to deliver tailored solutions and support to our clients.Prior to joining SugarCRM, I spent 10 years as an Account Manager at Apple, where I spearheaded business operations, built and maintained long-lasting client relationships, and facilitated the timely and successful delivery of our products and services. I also leveraged my proactive outbound approach and consultative selling abilities to acquire new customers and deepen existing relationships within the small business segment. I am passionate about delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved.
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