Christopher Jenkins

Background

About Christopher Jenkins

I am a growth-focused professional with an extensive achievement record combining technical support, customer relations, and incident management. My expertise is multi-layered, and my professional focal points include helpdesk operations, user support, technical troubleshooting, incident management, ticket management, triaging, networking, end-user training, as well as project management, process improvement, customer experience enhancement, and team leadership. Delivering superior execution on the latter requires exceptional problem-solving, organizational, and communication skills, excellent technical acumen, and tireless dedication to exceeding customer expectations.Throughout my career, I have been described as a driven expert that can always be relied upon to offer creative solutions to intricate technical and operational issues. While I am proficient at diagnosing and troubleshooting complex hardware, software, system, and networking issues, I am also adept at expertly navigating non-technical escalated customer issues and providing inventive resolutions to avoid dissatisfaction.I am always open to hearing out new and exciting opportunities and can be reached through this profile, via email, or by telephone: ThatChrisJenkins@gmail.com(407) 995-6983Feel Free to Connect!