Christopher Kamps
It-service Manager at Bechtle
Based in Wuppertal, Germany
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Seniority
Manager
Department
Other
Location
Wuppertal
Industry
IT Services and IT Consulting
Company size
7.3K
Contact information
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c•••••••@bechtle.com
Phone
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Background
About Christopher Kamps
IT Servicemanager | Schnittstelle zwischen IT & Business | Servicequalität, Prozesse & Kundenzufriedenheit im Fokus Als IT Servicemanager sorge ich für den reibungslosen Betrieb und die kontinuierliche Verbesserung von IT-Services. Ich verstehe mich als Bindeglied zwischen Technik und Anwender:innen, steuere Dienstleister, optimiere ITIL-basierte Prozesse und achte dabei stets auf höchste Servicequalität und Kundenzufriedenheit. Mit einem klaren Blick für SLA-Erfüllung, Incident-/Change-/Problemmanagement und Kosten-Nutzen-Optimierung bringe ich Technik und Business in Einklang.
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