Verified recordSoftware Development

Christopher Marshall

Strategic Customer Success Manager at Sprig

Based in United States

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Seniority

Staff

Department

Customer/Client Service

Location

United States

Industry

Software Development

Company size

262

Contact information

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Email

1 credit

c•••••••@sprig.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Christopher Marshall

Strategic Customer Success Leader with 14+ years of experience. Expert at scaling Fortune 50-500 relationships across a diverse industry portfolio, including Tech, Finance, Energy, Retail, and Manufacturing. Expert in driving account strategy through the development of Success Plans that align business goals with defined success metrics. I specialize in fostering customer advocacy and leveraging Salesforce and BI tools to identify growth opportunities and data-driven insights.My commitment to achieving measurable outcomes has consistently led to exceeding ARR/NRR targets and securing high retention. By building trusted partnerships with executive stakeholders, I empower organizations to optimize customer-centric strategies and adopt innovative technologies, including AI-driven solutions, to achieve sustainable business growth.

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