Christopher Nelson
Customer Care Associate at Luxottica
Based in Columbus, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Columbus
Industry
Luxury Goods and Jewelry
Company size
18K
Contact information
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c•••••••@luxottica.com
Phone
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Background
About Christopher Nelson
Throughout my career spanning over more than 10 years, I have been eager to grab exciting opportunities. Moreover, it is my passion to share my knowledge, experience, and expertise to groom the professional skills of juniors/employees and colleagues with my insight on business activities. I define myself as a customer-centric and multi-tasking professional with extensive experience in providing excellent services to ensure maximum customer satisfaction and retention. I am adept at resolving and reducing customer complaints, identifying / meeting client requirements, and responding to complex queries. I have exceptional talents in assessing individual requirements, upselling, and cross-selling solutions to better serve customers and company. By applying attention to detail and analytical skills, I have a remarkable capability to maintain employees’ productivity and professional development through individual career plans, training, empowerment, and mentoring. On the flip side, my communication skills are acknowledged as I shared my thoughts/ideas with integrity, work ethics, and analytical skills. I am passionate to adjust to changing situations and implementing plans for competitive advantage in a fast and highly regulated environment. Please feel free to contact me at my email/phone with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.
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