Christopher Ryan
Deputy Director Advancement Services at University Of Sydney
Based in Sydney, Australia
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Seniority
Other
Department
Other
Location
Sydney
Industry
Higher Education
Company size
20K
Contact information
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c•••••••@sydney.edu.au
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Background
About Christopher Ryan
Strategic and results-driven executive with nearly two decades of experience leading customer experience, digital transformation, and operational excellence across startups, scale-ups, and enterprise environments. I specialise in designing and delivering data-informed CX programs, optimising omni-channel journeys, and driving measurable business outcomes through technology and team leadership. Currently serving as Deputy Director, Advancement Services at the University of Sydney, I bring a proven track record of transforming service delivery, scaling operations, and influencing C-suite stakeholders. My career spans leadership roles at Spriggy, icare, Koala, SafetyCulture, and Telstra—where I’ve consistently delivered growth, efficiency, and customer satisfaction through innovation and strategic planning. I’m passionate about aligning customer insights with business strategy, building high-performing teams, utilising automation through AI and leveraging platforms like Salesforce, Zendesk, AWS Connect, and Qualtrics to elevate experience and performance. Let’s connect if you're interested in CX transformation, digital strategy, or building scalable service models that put people first.
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