Christopher Sullivan

Background

About Christopher Sullivan

I am a Technical Program Manager and Product Owner with a passion for driving innovation through AI, automation, and Agile product development. With a background in both technology and business, I specialize in delivering scalable enterprise solutions that enhance operational efficiency and unlock revenue potential. Whether I am leading cross-functional teams through complex sprint cycles or building automation roadmaps to align with strategic objectives, I bring a data-driven approach and a collaborative mindset to every challenge. Over the past several years, I have had the opportunity to lead transformative initiatives in healthcare and fintech environments. At Zelis, I established and scaled a Center of Excellence for automation, resulting in over $17M in revenue gains and deferring 300K+ FTE hours. My work has included everything from launching AI-powered NLP tools that cut clinical review time in half, to automating hospital workflows that saved $20M annually. I am equally comfortable managing product roadmaps as I am diving into dashboards and KPIs to inform executive decisions. What drives me is building solutions that matter - to improve systems, empower teams, and deliver tangible impact. I thrive in roles where I can bridge the gap between business and technology, bring clarity to complex processes, and help organizations scale intelligently. I am always exploring new ways to apply emerging tech like AI and automation to solve real-world problems, and I believe that thoughtful innovation is the key to long-term growth and resilience. Competencies: Agile & SAFe Agile Frameworks Stakeholder Management AI & Automation Product Strategy & Ownership Business & IT Liaison Process Optimization Program & Project Management Data & Analytics Cross-Functional Leadership