Christopher Tanguay
Director of Parts & Accessories at Port Harbor Marine
Based in South Portland, United States
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Seniority
Director
Department
Other
Location
South Portland
Industry
Maritime Transportation
Company size
56
Contact information
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c•••••••@portharbormarine.com
Phone
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Background
About Christopher Tanguay
My career focus over the last 12 years has been in eCommerce operations & management, systems administration, retail sales & customer service, and Technical Support. A major milestone was leading the development, creation, launch, and growth of the eCommerce website Toolsforless.com (later Mathesondirect.com). I also accomplished several B2B/B2C integration projects where I created functional bridges between the external website and internal mainframe business systems such as IBM AS400, iSeries, and TIMS. I managed all aspects of website operations, including purchasing, customer service, order fulfillment, content management (CMS), inventory control, logistics, marketing, SEO, website analytics, and server administration. Most recently, I've brought my skills and experience in workflow process, operations, and management to my role as Parts/Accessories/Store Manager at Port Harbor Marine in South Portland, Maine. Port Harbor Marine is a long standing (30+ years), family-run Maine business, with an estimable & auspicious set of core values. The attention, care, and respect they pledge to their customers, employees, and community, makes them a a truly standout Maine business- Proficiencies / Skills: Technical Project Management Website Strategy and Development Help Desk, Technical Support, & Troubleshooting (PC, mainframe, network, hardware) Marine Electronics Sales (Garmin, Raymarine, KVH, Humminbird, Lowrance, et al.) Customer Service and Service Inventory Control and Management Website and Server Administration Front End Website Development Content Management Systems/Software Copy Writing (E-mail marketing and promotional content) IBM AS400 Systems Operator Hardware and Software Support Leadership - Direction, Coaching, and Development Creating and Overseeing Growth Procedures, Documentation & Implementation Program/Product Development Project Management Website Analytics, SEO, onsite search, Metrics & User Experience
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