Chrystal Flaxbeard
Lead Project Control Specialist at Lumen Technologies
Based in Brighton, United States
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Seniority
Manager
Department
Finance & Accounting
Location
Brighton
Industry
Technology, Information and Internet
Company size
49K
Contact information
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c•••••••@lumen.com
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Background
About Chrystal Flaxbeard
Results-driven Project Management leader with a proven track record at Lumen, excelling in roles such as Lead Program Manager Quality Assurance, Lead Project Manager for Customer Portals, Manager of Customer Care, and Project Manager. Expertise lies in overseeing projects with a keen focus on quality control, process improvement, and customer satisfaction. Successfully implemented strategies leading to a 20% reduction in software defects, a 30% improvement in testing efficiency, and a 25% increase in user engagement. Recognized for achieving and maintaining high customer satisfaction scores. Proficient in Agile methodologies, JIRA, Confluence, and certified as a Project Management Professional (PMP), and demonstrates strong leadership, collaboration, and data-driven decision-making skills.
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