Ciara Franklin

Background

About Ciara Franklin

People skills with ability to actively listen, empathize, and effectively and professionally handle challenging internal and external customers • Strong proficiency with Internet, Windows-based PC, intermediate to advanced skills and understanding of and Microsoft Word, Excel, PowerPoint, Access and Outlook • Handle confidential information with integrity and professionalism within HIPAA Guidelines • Ability to produce positive results with a strong sense of urgency and ability to multi-task • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. • Ability to learn, information about the competition, general market demographics and major employers within the market area • Strong understanding of business management, financial, and leadership principles • Excellent project management skills as well as great interpersonal and presentational skills • Advanced understanding of medical terminology and administration process • Thorough knowledge of HCPCS, CPT, and ICD-10 coding.