Ciara Murphy

Background

About Ciara Murphy

My Role in KUKA Robotics UK & Ireland consists of: Order Processor Spares department Purchasing Training coordinator Marketing and Event Co-ordination Office Management 1. Order Processing UK and Ireland Orders. – My role entails of leasing with the salesperson to make sure the customer order has the correct specification, placing the order on SAP Business 1 for KUKA HQ, ensure payments are being made and Work in-line with HQ/logistics company/ Customers for delivery to be efficient and correct. Spare Parts - Purchasing of spare parts required for Engineers or customers. Issue quotation/purchase orders/ invoices via SAP Business 1. The following communicated via Salesforce and Cases kept updated. Training Coordinator – Inform customers of upcoming training schedule we will be hosting. Organize trainer to be available and input into our schedule. Quote/Invoice customers for training, whilst ensuring they have accommodation sorted and lunch organized for the week. Certificates created for trainees on Learning Management System -LMS. Marketing and Event co-ordination- co-ordinating with the marketing team and arranging hotel and transfers as well as catering and invites and the overall running of KUKA open house events, exhibits and conferences. Office Management/ Administrator - Answer phone calls, dealing with post, emails, and front of house to customers. Deal with Goods in/Out for KUKA. Purchasing supplies for the office. Co-ordinating purchasing Uniform. Organize maintenance needed for office. Raise Purchase orders for Invoices needed. Inform Human Resource when colleagues are out sick. Organize cleaning for the premises. Past Working experience in paypal has given me amazing opportunities such as training in buyer and seller fraud, stolen financials, Disputes and claims resolutions. Aswell as in-depth computer skills. I am also a member of ACAMS having passed my AML foundations exam and have a CPD certificate in AML and financial crime.