Cillian Oconnor

Background

About Cillian Oconnor

As a Service & Operations Specialist at Halaxy, I work with customers and internal teams to ensure a smooth and efficient delivery of our healthcare platform. I use my skills in Salesforce Lightning, CRM, and customer success to provide support, training, and feedback to our users and stakeholders. I have a master's degree in Information Systems for Business Performance from University College Cork, where I learned how to apply business information systems to improve organizational performance and innovation. I have experience in consulting, IT communication, IT support, and supply chain settings, where I have contributed to various projects using SQL, R, Python, and DMAIC principles. I am passionate about leveraging data and technology to solve complex problems and create value for customers and businesses.