Cindee van Dijk

Background

About Cindee van Dijk

As a senior project manager, agile delivery leader, and change agent with over 15 years of experience, I have been at the forefront of executing complex, mission-critical projects that have driven transformative changes for enterprise and SMB organizations. Specializing in web design and digital marketing solutions delivery projects, I have consistently achieved high-quality results while exceeding project goals. I excel in implementing project strategy, processes, templates, metrics, and training to ensure timely, on-budget, and high-quality delivery of digital programs and projects. One of my notable strengths is my track record of deploying Agile Scrum methodology to streamline the project life cycle. This approach has allowed me to effectively manage multiple web design, development, and marketing projects simultaneously, promoting efficient problem-solving, issue resolution, and risk mitigation. Career Highlights: Transformed KWALL's siloed, inefficient project management organization by creating a new onboarding system, establishing Agile project management processes, and fostering a culture of collective ownership. • Increased team velocity and efficiency by 65% in 6 months, leading to an 80% improvement in customer satisfaction. • Reduced blockers/obstacles in the project life cycle by 40% and lowered training time for new employees by 35%. Built a project management system for Iowa Wesleyan University’s marketing department using a Scrum approach, enabling the department to deliver 600+ projects each year and reducing operating costs by 65%. • Drove a strategic marketing plan that grew engagement by 40% and lead generation by 50% while reducing PPC rates by 70%. • Redesigned the website, growing monthly site traffic from 1K to 22K+ and reducing daily support calls from 50+ to 1-2. • Developed 6 student sites that delivered 125% web traffic growth and increased student enrollment by 13% during COVID-19. Designed a user-friendly online platform for Masterson Equine Services’ certification program that improved student satisfaction by 95% and drove multiple marketing projects using Scrum methodologies. • Improved monthly session demand from ~10 to 25+ and grew annual revenue from $150K to $750K. • Increased organic web traffic by 65% and grew Facebook followers from 700 to 12K+ by driving marketing and SEO campaigns. • Grew seminar registrations by 133% by redesigning marketing campaigns to align with book sale promotions.