Cindy Chau
Director, Customer Success at Stemsoft Software
Based in Vancouver, Canada
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Seniority
Director
Department
Customer/Client Service
Location
Vancouver
Industry
Software Development
Company size
17
Contact information
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c•••••••@stemsoft.com
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Background
About Cindy Chau
VP, Operations | Client Relationship Management | Customer Advocate | Mobile Payment Specialist | Medical Software expert | Developing strong relationships * High-Tech professional focused on customer relations, increasing customer satisfaction, solving customers’ problems and sales support with emphasis on sales.* Using exceptional customer relations skill to build strong long term relationships with both inside and outside customers.* Uses strong business skills and product knowledge to provide outstanding sales support throughout the sales cycle for complex, high value systems.* Ensures a superior experience for customers when dealing with my company.* Full ownership of Operations budget and multi year P&L forecasting.* Proven success in building a Client success team that includes Client Success Managers, Onboarding Managers, and Implementation Managers. Specialties: Developing strong, long term customer relationships and people manager
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