Cindy Huggins

Background

About Cindy Huggins

Certified/Credentialed in the following Epic modules: Cadence, Prelude, Real-Time Eligibility, Referrals, Welcome, MyChart, Cogito, Grand Central and Data Courier. Badges in Benefits Engine, Decision Trees, Estimates, Extracts, and Financial Assistance. Experienced Epic Systems Analyst with 15+ years in healthcare IT, specializing in Patient Access, MyChart, and Real-Time Eligibility (RTE). I hold multiple Epic certifications, proficiencies, and badges, including Cadence, Prelude, Welcome, MyChart, and Cogito. Currently serving as an Epic Systems Analysis Advisor at Evernorth Health Services (Cigna), I lead the implementation, optimization, and support of Epic’s Patient Access modules. My work has included launching new specialty services, integrating 10+ new payers on RTE, and enhancing workflows to improve operational efficiency and the patient experience. Previously at HonorHealth Hospitals, I supported EMR implementations across hospitals and clinics, led upgrade initiatives, and served as a key resource for department go-lives and system training. I’m passionate about building solutions that empower providers and patients, collaborating across teams, and mentoring colleagues to drive excellence in healthcare technology.