Cindy Narciso
Customer Service & Reporting Supervisor at Dhl Supply Chain
Based in Lisbon, Portugal
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Seniority
Other
Department
Other
Location
Lisbon
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
74K
Contact information
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c•••••••@logistics.dhl
Phone
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Background
About Cindy Narciso
Customer-focused professional with a strong background in customer service leadership, now focused on Customer Success and client relationship management.Over the past years, I have led teams, managed performance through KPIs, and worked closely with clients to ensure service quality, satisfaction, and continuous improvement. My experience includes supporting daily operations, resolving complex client issues, and implementing initiatives that enhance customer experience and retention.
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