Cindy Roque

Background

About Cindy Roque

Implemented Technology - Support and Instructional design for leading Technology Institution for Fortune 100 company - increased annual revenue by $1 million – Fiserv Solutions • Received highest rated Employee Satisfaction standards for every year polled (Professional Services and Client Education – Nationwide) – Fiserv Solutions, ABN AMRO • Launched and support Lending Institutions contracts to over $55 million in Technology Sales - OpenClose Technology, FiServ Solutions • Monitor performance of branch compliance to ensure adherence to Standard Operating Procedures, guidelines, policy and procedures, simplify the process, implement changes within the division and Instructional design – ABN AMRO • Responsible for implementing and managing wide variety of new and ongoing products for developing new business strategies, while maintaining controls and compliance, processes, procedures, bulletins, and training – ABN AMRO • Project Manager for re-engineer of processes, Instructional Design, due diligence and strategic planning – J.I. Kislak Specialties: ROI - RFP/RFI Contract Negotiations, Sales, Support, Technical writing, Database Design, Support, BA, Project Management, Education, Compliance, Policy and procedures, Web Design