Cindy Seeker

Background

About Cindy Seeker

Experienced leader in managing and leading customer service operations with extensive experience overseeing the daily activities of business service center and call center environments, customer communications and customer technology. Leveraging a continuous improvement and problem-solving mindset to ensure the achievement of all service level agreements and overall business objectives. Dynamic leader skilled at facilitating functional development through onboarding, systems training, and hands-on mentorship to build high-performing teams. Excellent vendor management, building lasting relationships and outstanding contract management. Energetic Six Sigma Black Belt with a proven ability to serve as the first point of contact to communicate and coordinate with cross-functional groups in developing and implementing timely solutions to complex issues.