Ciprian Marcu
Cybersecurity Operations Manager at Genpact
Based in Bucharest, Romania
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Seniority
Manager
Department
Information Technology
Location
Bucharest
Industry
Business Consulting and Services
Company size
139K
Contact information
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c•••••••@genpact.com
Phone
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Background
About Ciprian Marcu
In a permanent attempt to overcome myself. Enthusiastic Solution Architect passionate about building innovative solutions to optimize service desk workflows and empower IT teams. Possess strong expertise in Active Directory, Exchange, Azure, PowerShell, and ServiceNow, along with proven methodologies like ITIL, Agile, CI/CD. Beginner proficiency in Linux administration and development with C#/.NET. Skilled in IT Operations, Project Management, and People Management. Successfully developed impactful applications for the Service Desk: Developed a WPF application leveraging Selenium and Active Directory to automate tickets monthly, significantly reducing manual workload for the service desk team. Streamlined the Joiner-Mover-Leaver process with a custom WPF application utilizing PowerShell scripting, Active Directory integration, and SQLite database, enhancing user onboarding efficiency.
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