Ciprian Matcaboja
Support Service Delivery Manager at Signant Health
Based in Iaşi, Romania
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Seniority
Manager
Department
General Business & Management
Location
Iaşi
Industry
Software Development
Company size
2.1K
Contact information
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c•••••••@signanthealth.com
Phone
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Background
About Ciprian Matcaboja
Strategic and results-driven Service Manager with over a decade of experience in IT service delivery and clinical trial technologies. Proven ability to manage international teams, streamline operations, and enhance client satisfaction through ITIL best practices. I currently lead a team of 20+ specialists at Signant Health, delivering global support for eCOA, RTSM, and Advisory platforms across 7 countries. My approach focuses on continuous improvement, performance optimization, and building trust with internal and external stakeholders. Certified in ITIL (V3 & V4) with a background in civil engineering, I bring a unique systems mindset to service delivery in the clinical tech space.
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