Cj Leedy
Vice President of Customer Experience at Lucinity
Based in Reykjavík, Iceland
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Seniority
Vp
Department
Customer/Client Service
Location
Reykjavík
Industry
Software Development
Company size
31
Contact information
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c•••••••@lucinity.com
Phone
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Background
About Cj Leedy
Cross-Functional Product Leader: Proven track record of bridging the gap between Engineering, Product, and the Customer to ensure platform stability and successful international product launches- Product Activation & Readiness Expert: Specialist in managing the end-to-end feedback loop—from high-stakes technical escalations and RCAs to influencing release cycles and product roadmaps for global scalability- Scale-focused Executive: Rooted in the Google/YouTube ecosystem since 2006, with a deep background in global seller education and transforming reactive support functions into proactive, revenue-generating Customer Success and Professional Services organizations.
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