Cj T.
Customer Support Manager at Core Practice
Based in Yokohama, Japan
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Seniority
Manager
Department
Customer/Client Service
Location
Yokohama
Industry
Software Development
Company size
34
Contact information
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c•••••••@corepractice.com.au
Phone
5 credits+81 ••• •••• ••••
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Background
About Cj T.
As a veteran technical /customer support professional, I have extensive experience with a diverse range of customers from the general public, young and old, to businesses, technical professionals and high-end clients. I've really refined my interpersonal and problems solving skills throughout the years and providing world-class customer support is second nature to me now. I'm emotionally intelligent enough to handle complaints with composure, as I'm able to assess situations to determine how best to mitigate customer concerns while ensuring they don't lose face. I'm also intuitive enough to identify what customers are really after, so I'm able to fulfill requests in an expeditious manner. On top of that, I can do this in multiple languages, with a smile on mine and the customers' face :)
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