Claire Excell

Background

About Claire Excell

Team Leader | Customer Service Champion | Insurance Industry Expert As a dedicated Team Leader in the insurance industry, I thrive on empowering my team to deliver exceptional customer experiences. With a passion for people and a drive to foster positive change, I inspire my team to go above and beyond for our customers. With extensive experience in customer service, I excel at- Leading high-performing teams to achieve outstanding results - Developing and implementing customer-centric strategies - Coaching and mentoring team members to reach their full potential - Building strong relationships with customers, colleagues, and partners - Driving continuous improvement and innovation Experience: Service Consultant Auto and General February 2018 - June 2022 Team Leader, Customer Service Auto and General June 2022 - Current Skills- Customer Service Excellence - Team Leadership and Management - Communication and Interpersonal Skills - Problem-Solving and Conflict Resolution - Coaching and Mentoring - Process Improvement and Innovation - Insurance Industry Knowledge - First Aid Trained - Workplace Health and Safety Representative - Fire Warden Let's Connect: As a dedicated leader, I'm passionate about unlocking my full potential and empowering others to do the same. I believe that personal brand development is the key to unlocking confidence, clarity, and purpose. I'm on a mission to continuously improve my leadership muscle, fostering a culture of growth, innovation, and inclusivity. Through self-reflection, learning, and collaboration, I strive to become a more effective and inspiring leader, making a positive impact on my team, organization, and community. Let's connect and grow together!