Claire Heath
Lead Delivery Manager at Made Tech
Based in Newent, United Kingdom
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Seniority
Manager
Department
Supply Chain & Logistics
Location
Newent
Industry
IT Services and IT Consulting
Company size
464
Contact information
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c•••••••@madetech.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Claire Heath
Experienced Agile Delivery Manager / Agile Coach / Certified Professional Scrum Master with 11 years’ experience forming and supporting varying sized teams (including distributed), consistently improving morale and velocity. Deep knowledge of Agile/Scrum/Kanban/Flow metrics/Lean with experience of facilitating training sessions on these to various abilities. Qualified professional coach/mentor with a good understanding of NLP. Encourage employees to discover their own aspirations, and coach/mentor to help them achieve them. Able to communicate to all levels of the business, including managing stakeholder expectations. Focuses on systems thinking through VSM, removing silos and reducing dependencies to maximise value delivered. Experience in large organisations and a fast-paced start-up, always with a pragmatic approach to MVP/shipping value quickly. Achieved the ILM Level 5 Leadership and Management and the ILM Level 5 Coaching and Mentoring qualifications, currently working on the CMI Level 7 Strategic Management and Leadership Practice.
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