Clara Herrejon

Background

About Clara Herrejon

Disciplined and professional Delivery Manager with 20+ years of experience delivering sustained results and effective IT across a wide range of industries including hospitality, fast food restaurants, technology, healthcare, digital industrial and government. Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in customer satisfaction, strategy, process, and profitability - both as a leader and consultant.Release management, cloud migration, technical operations, and employee evaluation. Create and manage relationships with customers, monitor day-to-day activities, improve cost efficiency, and conduct budget reviews, oversee the backup strategies, cybersecurity event monitoring, and infrastructure installation and maintenance for the company, deliver high-quality, timely, and continuous technical and user support services to the cross-functional teams in/out the companies maintaining a focus on quality, teamwork, and CSAT thought SIX Sigma and Agile methodologies.