Clare Tabern
Head of Customer Experience & Insight at Talos360
Based in Warrington, United Kingdom
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Seniority
Director
Department
Customer/Client Service
Location
Warrington
Industry
Software Development
Company size
148
Contact information
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c•••••••@talos360.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Clare Tabern
As Head of Customer Experience and Insight I am responsible for the entire customer journey, utilising a suite of insight tools and data available, delivering across all touch-points throughout the journey both internally and externally. Advising of and implementing change within 360 to improve the entire customer experience, as part of the Strategic Marketing team I work across multiple teams internally and support our customers directly. Following a long career initially as a Business Analyst within Finance and a 15 year career within the recruitment sector both as a specialist head hunter and then Head of Customer Service, the role of CX and Insight taps into my analytical skills and thirst for continuous improvement.
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