Clare Williams

Background

About Clare Williams

As a senior executive, I have spent over 30 years in management, driving business growth, profitability, client retention, and operational excellence. My focus has primarily been on the global mobility, destination, immigration, real estate, and logistics industries. During this time, I’ve also had extensive experience with multiple acquisitions, mergers, and restructurings, having been at the forefront strategically managing the business through successful integration and transformation. I have led remote teams from various backgrounds, cultures and working environments resulting in exemplary service delivery quality and gained extensive account management experience including consulting and implementing client relocation strategies and policies across multiple theaters and products. Scope: Up to 400 Employees / Annual Services / 1,800 Clients. Exposure: Broad international exposure through living and working in UK, Hong Kong, Canada, Singapore, Qatar, and Thailand. Visa: Hong Kong Permanent ID & Thailand Digital Work Permit holder. Core Strengths: Management: • Skilled in leadership and empowerment, inspiring and motivating high performance teams and engagement. • Strategic planning and execution with the ability to challenge the status quo, develop new business models and improve service delivery quality and productivity. • Focus on creating and fostering a culture of service excellence for both internal and external customers. • Passion for driving business initiatives whilst creating a positive work environment with high employee retention. • Strong business acumen with acute analytical, critical thinking, and financial skills. • Results-driven and accountable, achieving targets through coaching and development of team members while promoting an environment of accountability and continuous improvement. Change Management • Experienced in identifying acquisition targets, strategic planning for integration and change management execution. • Successfully led multiple restructurings due to change in business models, business operations, structural organization and/or cost savings. • High exposure to working under matrixed leadership environment and collaborated closely with all levels of leadership and stakeholder groups to drive organization redesign, strategic direction, and account for critical dependencies with other projects, programs, and initiatives. • Highly adept in setting appropriate expectations and devising communication and action plans to prepare teams for integration and transformation.