Claudia Daniel

Background

About Claudia Daniel

Driven by innovation, guided by customer focus, and committed to turning challenges into opportunities."With over 20 years of experience in the ICT industry, I am a firm believer that customer-centricity is the cornerstone of successful business relationships. This commitment has enabled me to build strong, enduring connections with both clients and colleagues. My dedication is reflected in my full commitment to every task, ensuring the consistent delivery of high-quality results.As a detail-oriented and quick learner, I proactively seek opportunities to enhance my skills. I thrive as a self-starter in independent roles, taking the initiative to implement process improvements that benefit my team and enhance overall efficiency. My expertise encompasses 18 years of hands-on helpdesk support, along with remote and onsite End User Computing (EUC) support, financial planning, and HR management.This diverse background has equipped me with a robust technical skill set and a strong customer service mindset. I am passionate about leveraging my experience to drive meaningful change and support organizations in achieving their goals.