Claudio Marziani

Background

About Claudio Marziani

Professional leader with more than 15 years of experience positively impacting the business performance of diverse worldwide organizations through expert product quality management, customer satisfaction management, market and competitive analysis, and strategic marketing communications. Expertly able to translate customer feedback into technical functions, set up and provide technical training, conduct inspections worldwide, and provide in-depth analysis and troubleshooting. Skilfully able to communicate globally and foster positive relationships across cultures and departments, as well as provide comprehensive tours and information for customers, increasing new business. Reputable as a technical and business expert that regularly advises top executives and fellow colleagues. Able to quote special projects, manage budgets and implement cost reduction strategies. Possesses a proven record of successful product launches including product training and follow up, as well as has the ability to create and manage product business plans including setting and meeting goals. Fluent in Italian and English. Specialties: Cross Cultural Communications • Global Market Research • Competitive Analysis • Customer Needs Assessment • Budget Management • Research & Development • Product Launch • Product Business Plans • Marketing Communications • Quality Assurance • Product Specifications • Cost Reduction Plans • Warranty Cost • Corrective Action Plans • Technical Bulletins • Troubleshooting • Production Processes / Technologies • Technical Training • Innovative Solutions • Team Building • Executive Leadership • Customer Care • Digitalization • Servitization