Clay Coniglio

Background

About Clay Coniglio

Results-driven IT Professional with 15 + years’ experience in providing client-focused IT support in a cross-functional environment including completion of IT “A” school in the United States Coast Guard. Highly effective communicator with superior skill in working with all levels, including executives, clinical partners. clients, and third-party vendors. Proven ability to implement innovative solutions and successfully complete projects on time and within budget. Extensive background in providing technical support and consultation for enterprise level networks, software, hardware, and related systems and peripheral devices that serve the needs of healthcare environments. Reliable self-starter who works well with other team members. 30+ hours of project management training through Loyola’s MBA program; prepared to take PMP. Able to create work breakdown structures and GANTT charts in PWA as well as other project management software. Familiar with creation of mitigation and contingency plans, finding the critical path, developing milestones and predecessors, doing risk analysis, and the different phases of project management Previously held the rank of Information Systems Technician Third Class (E4) with USCG. Departmental Successes and Project Management: •Provide excellent customer support and satisfaction while demonstrating keen abilities to successfully complete projects on time and within budget. •Effective results driven communicator, capable of working on all levels including executive staff, University partners and other diverse groups and clients. •Act as a departmental representative between LCRC and its vendors, suppliers and contractors. •Supporting the transition of OIT management migration to LSU HSC. •Capable troubleshooter – 80% success rate is achieved. •Proven to successfully adapt to changes in the workplace and shifts in priorities. •Successfully support approximately devices connected to the LCRC IT infrastructure. AREAS OF EXPERTISE • Project Management • Client Relations • Security Administration • Diagnosis/ Troubleshooting • Vendor/ Supplier/ Contractor oversight • Facility Management • Technology Implementation • HIPPA Compliance • Account Administration • Procurement • Back end integration & Image formats • Ticketing platforms • Conferencing/ AV Support • Asset Inventory • PWA