Cleon Hargrove

Background

About Cleon Hargrove

SKILL HIGHLIGHTS • Direct experience using and troubleshooting Net-Magic, Hyena, Lotus Notes (Mail Client, Help-Desk Database, and Administrator), PC Anywhere, Altiris Carbon Copy and Deployment Console, Visio Professional, Medicare Database application, Norton Ghost, Symantec and McAfee, Norton Anti-virus, User Manager, Net Meeting, Timbuktu Pro, Net-Install, SMS Web Reporting, MS Exchange Administrator, RSA ACE Server & XMS Administrator. • Experience with desktops & laptops, BIOS/Hard drive encryption, Verizon and other Air-Cards, laptop wireless configurations, servers, printers, scanners, video conferencing, networking hardware and protocols, etc. • Strong working knowledge of PC and Microsoft applications, Active Directory, Group Policies and Internet Explorer. • Strong MS Active Directory, VPN, Entrust, MobilePass, and PKI-WebRA application experience. • Understanding of project management, knowledge management and software life cycle methodologies. • Strong exposure to automated software distribution and remote access tools. • Experience with numerous Trade Floor, Qualitative Management, and Fixed Income financial applications. • Strong working knowledge of workstations, printers, laptops, PDAs, Video Conferencing, etc. • Experience developing under UNIX, VAX VMS, Apple OS, and Sun Systems. • Strong software engineering skills, knowledge of object oriented design, and XML-DTD/UML. • Working Knowledge of IPADs, I-Devices, Blackberry/EVO devices, and Notebook Computers. • Experience with Peregrine Service Center, Vantive Ticket Tracking system, Remedy BMC Service Center, Bit-locker Hard Drive Encryption Utility, GDDB, Data Migration Tool (DMT), Windows XP, Windows 7 and Windows 8, Helpdesk Tool 1.5.0, Configuration Record Scripting Tools (CRST), Staging Manager Tools (SMT), Lotus Notes 7 & 8.5, MS Office 2010 Suite, and MS Outlook 2010. • Proficiency with Microsoft standard packages, system imaging, and software deployment via Microsoft SMS and SCCM.