Clifford Eales

Background

About Clifford Eales

Logistics • Oversee and manage all logistical issues • Performing stock control, picking, receiving and dispatch operations • Purchasing of stock locally and sourcing stock from branches • Perform accurate stock takes with minimum variance • Managing of staff Information Technology consultant • Installation, training and support of Microsoft products and operation systems. Including Server 2003 and 2008. Operating systems including XP, Vista and Windows 7 and Office packages • Sales, support, training and installation of Antivirus packages, Company software and Pastel • Testing of local applications, and facilitate roll-outs of new versions. • Manage Projects and provide hardware support, maintenance, diagnostics and installation of all components Helpdesk support and management • Telephone support to users for hardware and software diagnostics and problem solving. • Escalation of problems to the relevant resources. • Manage staff and control the calls and resolution times of problems logged. Network infrastructure • Installation of network cabling data and voice. • Installation and support of switches, routers and wireless networks. • Project management for infrastructure and premises requirements. Marketing and sales • Market and sales of antivirus and other software. • Market and sales for new business and SLA’s. • Purchasing and sales of all products related to the company and or clients.