Clint Tom

Background

About Clint Tom

Strategic Operations & Transformation Leader with a proven track record of driving measurable business impact across high-growth environments. My career journey—from tech support at Ola to leading Swiggy Instamart’s grocery delivery operations—reflects a hands-on approach to building scalable systems, managing teams, and delivering customer-centric innovation. At Swiggy, I led cross-functional teams and implemented process enhancements that resulted in significant cost savings and improved service levels. My ability to design and execute out-of-the-box solutions helped streamline last-mile delivery operations and optimize resource utilization. Currently at Paychex India, I operate as a key contributor in enterprise-wide process improvement and project management initiatives. I collaborate with globally distributed, culturally diverse teams to drive change management, continuous improvement, and operational excellence. Working with a mature team has refined my strategic thinking and strengthened my ability to influence outcomes across complex business ecosystems. I’m a strong advocate for integrating Artificial Intelligence and automation into business workflows—not just as efficiency tools, but as strategic levers for predictive analytics, intelligent decision-making, and future-ready operations. Core competencies include: Process Optimization & Cost Reduction Project Management & Change Leadership Cross-Cultural Collaboration AI-Driven Business Transformation Lean Six Sigma & Data-Driven Decision Making Passionate about solving high-impact problems, enabling scalable growth, and continuously evolving with the future of work.