Cody Palmer

Background

About Cody Palmer

I am an accomplished, customer-centric business professional with 18+ years of experience driving customer success, retention efforts, relationship building, team leadership, and technical support across the digital learning & technology training space. Among my most notable qualifications, are my- Talent for quickly building trust-based relationships by leveraging active listening skills and emotional intelligence- Finely honed leadership, decision-making, critical thinking, communication, analytical, and problem-solving skills- Technical proficiencies in: MS Word, Excel, PowerPoint, Salesforce, Slack, Zoom, Google Suite, Canvas, Zendesk, Jira- Proven ability to communicate and collaborate effectively with both internal & external stakeholders- Skill in prioritizing, multi-tasking, and pivoting to adapt to ever-changing work environments- Equal ability to perform autonomously, as a team leader, and as a supportive team player. Credentials: Master of Business Administration Bachelor of Arts in Psychology & Organizational Communication